At AmericanYarns.com.au, if you are dissatisfied with your purchase, for whatever reason, we will happily refund your money - no questions asked.

To obtain your refund, please follow these conditions carefully:

1.  Return your purchase in original packaging, and unused (yarn labels must be intact) to -

PO BOX 2224, Keperra, Qld, 4054, Australia 

2.  Return your purchase within two weeks from the date of your order. 

You will be refunded in the manner in which you paid for your order.  That is...

1.  PayPal will be refunded to your acount through the Paypal system

2.  Payments by Direct Bank Deposit will be returned to your account, minus $1 processing fee.

3.  Payments by Cheque will be returned by cheque from Edcom Systems P/L, minus $1 processing fee.

4.  Payments by Money Order will be returned by Money Order, minus a $2.50 processing fee.

Your satisfaction is our top priority!